# Cant get any internet after installing the Software

**URL:** <https://forum.moonwalkinc.com/t/cant-get-any-internet-after-installing-the-software/125>\
**Category:** Windows\
**Created:** [April 23, 2024, 2:44pm UTC](https://forum.moonwalkinc.com/t/cant-get-any-internet-after-installing-the-software/125 "2024-04-23T14:44:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Hubert](https://avatars.discourse-cdn.com/v4/letter/h/9d8465/32.png) [@Hubert](https://forum.moonwalkinc.com/u/Hubert)\
**Post date:** [April 23, 2024, 2:44pm UTC](https://forum.moonwalkinc.com/t/cant-get-any-internet-after-installing-the-software/125/1 "2024-04-23T14:44:38Z")

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Hi, I have installed Moonwalk on Windows 11 PC, but there is a problem on my PC after installing the software. I cant get any internet access on my PC after installing this. I checked the Wifi connection and it is stable. Then I dont now what could be the issue. Why I cant get any internet? Can someone please help?

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**Author:** ![Kenneth](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.moonwalkinc.com/kenneth/32/32_2.png) [@Kenneth](https://forum.moonwalkinc.com/u/Kenneth)\
**Post date:** [April 24, 2024, 12:44am UTC](https://forum.moonwalkinc.com/t/cant-get-any-internet-after-installing-the-software/125/2 "2024-04-24T00:44:50Z")

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Hi Hubert,

This does not sound like a Moonwalk issue.  
Have you tried uninstalling it and restarting your computer.

Note, Moonwalk Admin Tools/Agents should not be installed on Windows 11 machines and is only suited for Windows Server.

Cheers

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**Author:** ![Hubert](https://avatars.discourse-cdn.com/v4/letter/h/9d8465/32.png) [@Hubert](https://forum.moonwalkinc.com/u/Hubert)\
**Post date:** [April 24, 2024, 9:11am UTC](https://forum.moonwalkinc.com/t/cant-get-any-internet-after-installing-the-software/125/3 "2024-04-24T09:11:41Z")

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You are right @Kenneth, the issue was not related to install the software. Actually after posting the thread here, I was checking the internet in another browser and there was stable the internet.

Then I thought it might be someting wrong in Chrome. So I checked the Chrome settings and strange, the internet was disabled in Chrome.

Then I searched online and came across [this guide](https://bytespired.com/allow-google-chrome-access-the-network/). I followed some useful methods from there. First I allowed Chrome through the Windows Firewall and also add Chrome to the exception list of Malwarebytes. After completing the methods correctly, I searched someting on Chrome and there was no kind of internet issue.

Anyway, I would like to know the best feature of the software. Could you please tell me what is the effective feature of Moonwalk?

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**Author:** ![Kenneth](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.moonwalkinc.com/kenneth/32/32_2.png) [@Kenneth](https://forum.moonwalkinc.com/u/Kenneth)\
**Post date:** [April 25, 2024, 11:04pm UTC](https://forum.moonwalkinc.com/t/cant-get-any-internet-after-installing-the-software/125/4 "2024-04-25T23:04:27Z")

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Moonwalk is a data management software.  
More information can be found in the very first chapter of the Administration Guide included with the software.

Cheers